Privacy Policy

Information We Collect

When you create an account, place an order or complete a checkout on our website, we may collect the following information:

• Your name.
• Your phone number and email address.
• Your shipping and billing address.
• Order details, including the products ordered, quantities, prices and order history.
• Payment-related confirmation details needed to complete your order.

Payment Information

Payments on our website are handled securely through trusted payment service providers. Sensitive payment credentials, such as card numbers, UPI details and banking information, are processed by these providers and are not stored on our servers unless required for the specific transaction. We do not store payment credentials unnecessarily.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders.
• Arranging delivery of your orders and keeping you updated about them.
• Providing customer support and resolving issues.
• Processing payments, refunds and returns.
• Improving our website, products and services.
• Sending order-related communications and, with your consent, updates about new products and offers.

Cookies and Website Usage Information

Our website may use cookies and similar technologies to improve your browsing experience. This includes basic usage information such as pages visited, time spent on the website and preferences. You can control or disable cookies through your browser settings; however, some parts of the website may not work properly without them.

Data Security

We take reasonable and appropriate measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Access to your information is limited to those who need it to provide services to you, and we follow generally accepted security practices in handling your data.

Sharing of Information

We do not sell your personal information. We may share your information only when required:

• With delivery and logistics partners for order fulfilment.
• With payment service providers to process transactions.
• With other service providers who help us operate the website and serve you better.
• When required by law, legal process or government authorities.

Your Privacy Rights

You have the right to access the personal information we hold about you and to request correction or deletion of your information, subject to applicable laws. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us using the details below.